On November 1, 2003, USHH entered into its first long-term HMO management and operational outsourcing agreement with the Welborn Clinic (Evansville, IN) to manage all aspects of its 36,000+ member HMO, Welborn Health Plans (WHP). Under this agreement, USHH will be responsible for all day-to-day operations and management, including claims, enrollment, member services, marketing/sales/advertising, underwriting, medical management, quality assurance, provider contracting/service, information systems, pharmacy management, data reporting/analysis, and regulatory, legal and financial management. With over 200 experienced individuals on staff, Government Works and USHH has managed to maintain an efficient and effective infrastructure that can compete with organizations 10 times larger, but with better performance and at a lower cost. |